About Billing and Payment

Once you have launched a campaign and started running ads, we'll automatically charge the valid debit or credit card you added to your account when you signed up.

As your campaign runs, you will be charged when your outstanding balance meets your billing threshold. If you reach your threshold multiple times within a month, you'll be charged multiple times that month. Otherwise, you will always be charged for any outstanding balance toward the end of each month. You can also make payments at any time.

Once your payment goes through, we'll clear your balance and send you a receipt for the transaction.

Interested in receiving monthly invoices instead? Here's how to request it.

Billing threshold

When you start advertising with Reddit, your billing threshold is automatically set to a small amount. As you make successful payments, this amount will be raised. 

You'll be charged when your outstanding balance meets your threshold and at the end of the month if you've exceeded or spent less than this amount. You can also make payments at any time. 

You can view your threshold in Ads > Account > Billing. 

Contact support if you'd like to lower your threshold or charge your card more frequently.

Receipts

You'll receive a receipt every time you pay. Each transaction will generate a separate receipt containing the following details:

• Receipt for: Information about your business. You can change this for subsequent receipts in the Business Manager.
• Payment date: When you were charged. This may not be the same as the billing period, or the period of ad spend you were billed.
• Payment method: How you paid. Learn how to update your payment method.
• Transaction ID : The unique transaction ID for this receipt.
• User ID: Your ads account ID.
• Details: What you were charged for. Ad credits will appear as promotional credits.
• Amount: The amount you were charged.

We can't modify the invoice to include additional fields.

View and download a receipt

1. In Billing, go to Transaction History.
2. (Optional) Select a date range.
3. Select Download on any receipt.
   Multi-transaction receipts aren't supported. Each transaction generates a corresponding receipt.

Ad credits 

Sometimes we like to issue complimentary advertiser credits to your Reddit Ads account that you can apply toward future ad spend... It's pretty nice. 

You can view your ad credit balance and expiration date in the available credit field in Billing.

Things to know

• Credits will automatically apply to any campaign spending in your ad account after it's issued. It will be spent before charging your card on file.
• Credits can't be applied to any costs accrued before it was issued.
• Spent ad credit will appear on your receipt as promotional credits.
• Ad credit terms apply. Check terms for information and expiration dates.
• Multi-transaction receipts aren't supported. Each transaction generates a corresponding receipt.

Troubleshoot issues with payment

Billing address doesn't match the information with the card issuer

Check your most recent card statement to verify your billing address. If you are sure you're using the correct address, contact your issuing bank to confirm your address on file.

Bank rejected authorization when attempting to add a card

Call your issuing bank to find out why they're rejecting this authorization. Try adding the card again after they resolve the issue.

Payment was declined

Contact your card provider for more information. And if you need to, follow the steps to update your payment method.

Received error when attempting to remove a card

You may get an error if you have an outstanding balance on your card or there was ad delivery on your account within the last 12 hours. Wait 12 hours and try again before contacting us.